Standard USA orders are shipped to be delivered within 1-5 days (excluding Sundays) from the day of shipping.
While most all standard orders are delivered within this timeframe, it is NOT guaranteed so please allow up to 10 business days for your order to arrive. We will not ship replacement orders until after the 10th business day has passed so please ensure your dog has plenty of product on hand in case of any delay. For our EPIPRO™ customers, we highly recommend that you always keep an EPIPAK™
or two on hand in case of emergency.
For Expedited orders, we ship via UPS 2 Day Air / USPS Express and delivery time is guaranteed in 1-2 business days from day of shipping.
International orders are shipped via Priority Mail International and can take anywhere from 7-14 days or more depending on customs. Delivery time for international shipments is not guaranteed and we are not responsible for any product seizures by Canadian customs enforcement agencies.