EASY RETURNS

 

30 Days Money Back

We want you and your dog to be fully satisfied with our products!

K9 NUTRA™ offers Easy Returns on all our products, excluding gift cards, for a period of 30 days after date of purchase for a full refund of the purchase price.  No Questions Asked.

 

How To Return An Item

Decided to send it back? No worries! You can get your return started at any time through our automated online returns portal. Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email. Just click the button below to get started.

* Item(s) being returned must be in original containers and in good condition to receive credit. Pack the item(s) to be returned securely and, if possible, with the original packaging.

 

MAKE A RETURN

 

Return Exclusions

Items excluded from return and refund include:

  • All K9 NUTRA™ Gift Cards are non-returnable and non-refundable.
  • Any item that is returned more than 30 days after date of purchase.
  • All shipping & handling charges except in cases of our error or product dissatisfaction.


In some cases, returns on orders that received free shipping may have the original shipping charges deducted from the refund.
K9 NUTRA™ reserves the right to refuse any returned merchandise that does not comply with our return requirements.