SHIPPING


Free Standard Shipping

  • FREE On USA Orders Over $49
  • Average Transit Time 1-5 Business Days
  • Ships Same Day • Order By 11AM EST
  • Ships Via USPS / Ground Carrier
  • Delivery Date Not Guaranteed
  • Allow Up To 10 Days For Delivery

Standard Shipping

  • $3.95 On USA Orders $49 & Under
  • Average Transit Time 1-5 Business Days
  • Ships Same Day • Order by 11AM EST
  • Ships Via USPS / Ground Carrier
  • Delivery Date Not Guaranteed
  • Allow Up To 10 Days For Delivery

Expedited Shipping

  • $30 and Up - Calculated at Checkout
  • Transit Time 1-2 Business Days
  • Ships Same Day • Order by 1PM EST
  • Ships Via UPS 2 Day Air / USPS Express
  • Delivery Date Guaranteed
  • Shipping Refunded If Day Or More Late

International Shipping

  • $25 and Up - Calculated at Checkout
  • Average Transit Time 7-14 Business Days
  • May Require Additional Processing Time
  • Ships Via Priority Mail International
  • Delivery Date Not Guaranteed
  • Allow Up To 14 Days For Delivery

 

AutoShip

Never forget to order your favorite K9 products again! Our AutoShip program enables you to subscribe to your favorite K9 products and have your orders processed and shipped automatically on a schedule that is best for you and the needs of your dog. Your payment is securely saved for future convenience and you have full control over your AutoShip options. There are no fees, no obligations and you may cancel at anytime. And shipping is free on all US orders over $49!

To initialize AutoShip for your favorite K9 products, simply choose your preferred initial delivery schedule on the product page, add the item to your cart and complete the checkout process. Your AutoShip subscription(s) will be confirmed and begin according to the schedule you designated. You will have full control over your AutoShip preferences in your account to:

 

CHANGE SUBSCRIPTIONS

Change the frequency, quantity and delivery schedule of your subscription product(s). Plus, the option to add additional products to your subscription if desired.


CANCEL SUBSCRIPTIONS

You can cancel your subscription at any time directly through your portal. No phone call required.


SKIP / RESCHEDULE SHIPMENTS

Full authority over when you want to receive, or skip, a product shipment.


UPDATE PAYMENT

Change or update your payment method ensuring you always keep a valid card on file.


CHANGE SHIPPING INFO

Change your shipping information in real time instantly updating your next product delivery.


ACCESS VIA MOBILE

Access your portal on the go making AutoShip available anytime, anywhere.

 

For additional information regarding Shipping, please visit the Help & FAQ Page.